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Benefits Navigator

How we handle your data

Based on VBN is a static, client-only web app. This page is the plain-English version; the full inventory lives at /privacy. This page is a free community resource. We are not VA-accredited and do not file claims or provide legal advice (per 38 U.S.C. § 5904).

Last reviewed: April 2026 · Next review: October 2026

Maintained by: Veterans Benefits Navigator editorial team. Every citation links to a primary federal or state source. See editorial standards and our privacy posture.

Two-line version: nothing you type into VBN leaves your browser, and nothing you type is required. The longer version is below.

Where your inputs go

When you use a tool on VBN (the combined-rating estimator, the intake wizard, the plan), the inputs are saved in your browser's localStorage. localStorage is a built-in browser feature that lets a website remember things between visits. It lives on your device. It does not get sent to any server, including ours, because there is no server: VBN is a static site and there is nothing on the other end to send to.

The two storage keys VBN writes are:

  • vbn-profile : your saved plan: the rough shape of your service, conditions you have selected, and the sections of the profile you have engaged.
  • vbn-wizard-draft : the in-progress state of the intake wizard, so a refresh or a closed tab does not lose your place.

What is not saved anywhere

  • Your name, email, phone, or address.
  • Your Social Security number, VA file number, or claim number.
  • Medical records, exam reports, or rating decisions.
  • Income amounts, school enrollment, GPA, loan amounts, or property addresses.
  • Any account credentials. There are no accounts.

What about share links and QR transfer

When you use the share or transfer features, VBN encodes your inputs into the URL itself (after #share= or #transfer=). The data lives in the URL, not on a server. Anyone who has the URL can decode it. Treat a share URL the way you would treat a photograph of the same data: share it only with people you trust, and verify the source of any URL you receive before loading it.

What about offline use

VBN installs a service worker so the site keeps working on poor connections. The service worker caches the static files of the site (HTML, CSS, JavaScript, images) so the app loads even when the network is unreliable. The service worker does not cache your inputs or your profile data.

What about trackers

There are none. No Google Analytics, no Meta pixel, no heat-maps, no session replay. You can verify this in your own browser: open developer tools, go to the Network tab, reload VBN, and look for requests to any domain that is not the site itself. Outside of static asset loads, you will not see any.

One-click clear

The button below removes both browser-storage keys, clears sessionStorage, unregisters the service worker, and wipes the service worker cache. It is the digital equivalent of closing the book and putting it back on the shelf.

If you want the full inventory

The detailed privacy posture, including the share-link size cap and the exact storage shapes, lives at the Privacy page. The hard limits on what VBN will not do live at What this software will not do.